Sara Flemington

Oct 44 min read

ISO Certifications for Cleaning and Facility Management Businesses: what involves and what to expect!

Accountability and customer support are important factors for customers in Australia, and they affect service-providing businesses in...

Sara Flemington

Aug 242 min read

Case Study: RAHNA Manufacturing Company: how implementing ISO 9001 can lead to improved customer satisfaction

Case Study: RAHNA Manufacturing Company * Background: RAHNA Manufacturing is a medium-sized company producing electronic components for...

Armin Honarasa

May 33 min read

Value Innovation, the way forward! How utilise ISO 9001 to achieve this?

Innovation is a big topic for contemporary organisations if they want to stay ahead of the competition and go through instabilities...

Sara Flemington

Feb 222 min read

ISO Certification for service providers; Why and How?

Despite some common belief that ISO Certifications are only for product-based or manufacturing businesses, many service businesses also...

Armin Honarasa

Dec 1, 20235 min read

What is ISO Certification process in Australia?

What exactly is ISO certification, and why should you go through the process? Simply put, it's a way of ensuring that your organisation...

Armin Honarasa

Oct 24, 20237 min read

How to write a Quality Manual (QMS) for ISO 9001? With Examples (complete guide)

Learn how to write your own ISO 9001 QMS with this detailed step by step guide. Easy to follow with examples of each step.

Armin Honarasa

Oct 12, 20234 min read

3M successfully implemented Total Quality Management, but what is TQM?

3M, also known as the Minnesota Mining and Manufacturing Company, is a multinational conglomerate corporation that operates in various...